Frequently asked questions

You may have some questions regarding how CreativPay functions. Let's see if we can help.

What does CreativPay do?

Does CreativPay process money transfers?

How accurate are the rates listed on CreativPay?

Is CreativPay a financial institution?

Can I send money directly through CreativPay?

Does CreativPay charge for its services?

How do I contact CreativPay for support?

What should I do if I have an issue with a money transfer company?

Is my personal information safe with CreativPay?

Can I suggest or request the removal of a money transfer company from the platform?

Why is the rate on the money transfer company's website different from CreativPay's listing?

What does CreativPay do?

CreativPay provides a platform where users can compare exchange rates and fees offered by various money transfer companies. Our goal is to help users make informed decisions when sending money internationally.